Return Policy at Royal Vogue Ventures LLC
Your Satisfaction, Our Priority.
Eligibility for Returns:
Products must be returned within two days of receipt.
The product must be unused, unopened, and in its original packaging.
Due to hygiene reasons, returns or exchanges are not accepted for opened or used skincare products.
Initiating a Return:
Contact our customer service team at customercare@laluxuryvie.com to obtain a return authorization.
Provide your order number and reason for the return when contacting us.
Return Shipping:
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refund Processing:
We offer store credit for returned skincare products.
Upon receiving and inspecting your return, we will issue store credit, excluding any shipping fees.
Store credit will be delivered via email and can be utilized for future purchases on our website.
Damaged or Defective Items:
If you receive a damaged or defective skincare product, contact us immediately for a replacement or store credit.
Provide photos of the damaged or defective item(s) for our records.
Contact Us:
For any questions or concerns about our return policy, contact our customer service team:
Email: customercare@laluxuryvie.com
Phone: (+961) 71 17 60 71
Royal Vogue Ventures LLC reserves the right to amend or update this return policy at any time.
Refer to our website for the most current information.